Refund Policy
This Refund Policy defines the conditions and procedures for cancellations and refund requests related to VIP transfer services listed on Mystransfer.com.
1. General Provisions
This Refund Policy applies to all VIP transfer services advertised on the Mystransfer.com platform, owned by Sole Proprietor Serhii Horodetskyi.
Mystransfer.com operates as an online marketplace and intermediary platform and does not directly provide transportation services.
2. Role of the Platform
The platform serves solely as an intermediary connecting clients with independent transport providers.
- The platform does not process payments for transport services
- All payments are made directly to transport providers
- Refunds are handled exclusively between client and provider
3. Acceptance of Terms
By using the platform, the client confirms acceptance of this Refund Policy and acknowledges that Mystransfer.com is not responsible for payments, cancellations, or service execution.
4. Refund Conditions
Refunds are possible only by direct agreement between the client and the transport provider responsible for the booking.
- The platform does not guarantee refunds
- The platform is not responsible for service quality or cancellations
- All refund decisions are made by the transport provider
5. Refund Procedure
Clients must contact the transport provider directly using the contact details provided in the listing.
The platform may assist in communication between parties but does not guarantee resolution or refund approval.
6. Liability
Mystransfer.com is responsible only for platform functionality and providing access to transport provider listings.
The platform assumes no financial or legal responsibility for transportation services provided by third parties.
7. Contact Information
Service Owner: Sole Proprietor Serhii Horodetskyi
Address: Khmelnytskyi, Ukraine
Email: info@mystransfer.com
Website: https://mystransfer.com
Last Updated: January 12, 2026
